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Terms & Conditions – Magnetic Marvel NZ

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Welcome to Magnetic Marvel NZ. By placing an order with us, you agree to the following terms and conditions:

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1. Custom Products

  • All items (magnets, keychains, phone cases, etc.) are custom-made based on the photos and details you provide.

  • Please ensure your photos are high-resolution and meet our guidelines. We are not responsible for poor image quality due to low-resolution uploads.

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2. Order Confirmation

  • Once your order is placed and payment is confirmed, it cannot be cancelled or modified.

  • Double-check your details before submitting your order.

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3. Pricing & Payment

  • All prices are listed in NZD and include GST where applicable.

  • Payment must be made in full at the time of ordering through our secure payment gateway.

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4. Shipping​

  • Tracking details will be provided via email.

  • Magnetic Marvel NZ is not liable for delays caused by courier services or incorrect shipping details provided by the customer.

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5. Returns & Refunds

  • Due to the personalized nature of our products, we do not accept returns or offer refunds for change of mind or incorrect photo submissions.

  • If your item arrives damaged or defective, contact us within 7 days of delivery with photos of the issue. We will replace the item at no extra cost.

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6. Intellectual Property

  • All designs, content, and branding on our website are the property of Magnetic Marvel NZ and may not be copied or reproduced without permission.

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7. Privacy

  • We respect your privacy. Personal information and photos are used solely for order fulfillment and are never shared without consent. See our Privacy Policy for details.

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8. Limitation of Liability

  • Magnetic Marvel NZ is not responsible for indirect or consequential damages arising from the use of our products.

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9. Contact

For any questions, email us atmagneticmarvelnz@gmail.com.

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