FAQ
Your Questions Answered
Here we address some common inquiries about our personalized photo gifts and services, ensuring a smooth experience for our valued customers.
What personalized gifts do you offer?
We offer a variety of personalized gifts, including custom photo magnets, phone covers, keychains, and magnetic polaroids. Each product can be tailored with your cherished memories to create unique keepsakes.
How long does delivery take?
Delivery typically takes between 3 to 7 business days within New Zealand. We ensure that your products are prepared with care and shipped promptly to ensure timely arrival.
Can I track my order?
Yes, once your order has shipped, you will receive a tracking number via email. You can use this number to monitor your shipment’s progress until it arrives at your doorstep.
What is your return policy?
We accept returns on defective or damaged items within 30 days of purchase. Please contact our customer service to initiate a return process for any issues with your order.